GUIDELINES FOR INCLUSION

 In the

2-1-1 Area Information Center of Southeast Texas Database/Directory

 

Agencies or organizations may be considered for inclusion in the 2-1-1 Area Information Center of Southeast Texas Database and Resource Directory based on the following guidelines.   Inclusion or exclusion does not constitute endorsement or disapproval of the Area Agency on Aging of Southeast Texas, the South East Texas Regional Planning Commission, or its governing body.

 

General Information

 

Agencies or organizations providing health and human services that have been operational for a minimum of one year, employ at least one staff person, and have a published address and phone number will be considered for inclusion in the database/directory.  Special consideration may be given to private non-profit entities designed to administer federal or state grants.

 

The Area Agency on Aging of Southeast Texas reserves the right to edit information to meet format, guideline, and space requirements.

 

The Area Agency on Aging of Southeast Texas neither evaluates nor assumes responsibility for the quality of services provided by agencies and organizations that have been included in the 2-1-1 Area Information Center of Southeast Texas database.

 

The Area Agency on Aging of Southeast Texas reserves the right to refuse or discontinue listings for agencies and organizations that have had any serious complaints lodged against them with any regulatory body or with the Area Agency on Aging of Southeast Texas.  In addition, listings for agencies and programs that are already included in the 2-1-1 Area Information Center of Southeast Texas database may be discontinued if the agency or organization fails to provide the Area Agency on Aging of Southeast Texas with verified or updated information on an annual basis.

 

The Area Agency on Aging of Southeast Texas reserves the right to include or exclude any organization in the 2-1-1 Area Information Center of Southeast Texas database/directory at its discretion.

 

 

Service Area Information

 

·        The 2-1-1 Area Information Center of Southeast Texas database is a comprehensive database, containing both non-profit and certain for-profit agencies and organizations, located in Hardin, Jefferson, or Orange Counties that provide health and human services to citizens residing in those counties.

 

 

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·        For Profit or Non-profit agencies and organizations located outside this service area may be included in the 2-1-1 Area Information Center of Southeast Texas database if they offer a service not otherwise offered within the three county region, if it is located close to the border of our region, and would geographically serve an individual’s needs better than an agency or organization located within the region, or if it is a service provider for the entire State of Texas or the entire United States of America.

 

 

Agencies and Organizations Eligible for Inclusion In the 2-1-1 Area Information Center of Southeast Texas database

 

·        Non-profit agencies or organizations that provide health and human services that are considered to be charitable and/or educational and meet IRS criteria for being a tax exempt, tax deductible organizations. (501 (c) (3)).  Organizations providing health or personal care services must have pertinent licenses applicable to service delivery.

 

·        Area colleges and universities.

 

·        Educational facilities and/or school districts providing special human care, public services, e.g. diagnosis, evaluation.

 

·        City and county libraries.

 

·        Non-profit services for animals.

 

·        Governmental agencies providing health and human services.

 

·        Professional organizations providing health and human services.

 

·        Faith based organizations, including churches and social clubs that provide social services at no fee, at low cost, or on a sliding fee scale which do not require membership or attendance as a condition, but are available to the community at large.

 

·        Ongoing support groups for health and human needs.

 

·        Non-profit agencies providing indirect services in the health and human service area, such as management assistance, public policy planning, research, gifts in kind and volunteer recruitment and placement.

 

·        Non-profit organizations providing health and human care services that are affiliated with a for-profit organization.

 

 

 

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·        Hospitals, health clinics, or medical services offered for a special population if the service is not offered by a non-profit organization for the same population on a predominantly sliding fee scale basis.

 

·        Licensed home health care agencies that accept Medicare or Medicaid assignments or charge on a sliding fee scale.

 

·        Medical equipment suppliers accepting Medicare or Medicaid assignments, charge on a sliding fee scale or reduced cost, or offer a service not provided by a nonprofit agency.

 

·        Licensed long term care facilities.

 

·        Licensed assisted living facilities and licensed personal/private care homes.

 

·        Licensed day care services for adults and children.

 

·        Licensed substance abuse/treatment programs.

 

 

Agencies and Organizations Excluded From the 2-1-1 Area Information Center of Southeast Texas database

 

·        Individual doctors, nurses, or other private practitioners, who receive any state funding (for example, through treating Medicaid patients).  However, sole providers of particular services in rural and or underserved areas, may be included at the discretion of the Area Agency on Aging, if the service is available within a 30 mile radius of the region and if the provider is the only one per 100,000 people.

 

·        Local service groups, unless direct services are offered to the community.

 

·        Churches, synagogues, mosques, or other religious organizations, unless they offer a service which is open to the community which helps meet the needs of the community at large.

 

·        Professional organizations that do not provide health or human services.

 

·        Agencies that give information or provide public awareness that is specifically for political or business purposes.

 

·        Media organizations.

 

 

 

 

 

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